The problem started with a project that requires several processes to be running behind the scenes. Since each of these processes has its own installation/configuration/execution, the process to document everything was going to take forever. Enter a combination of Parallels, Ubuntu JeOS, and Screenflow.
Rather than place everything into a word document we started with a base virtual machine created from Ubuntu 8.04 JeOS and proceeded to install everything step by step with Screenflow recording the process.
Now instead of delivering a handful of documents that most likely won’t be read, we’re handing over a completely encapsulated development environment and the recorded process of how everything was put together. If they have any questions they should be able to refer back to the screencast and see how we did it themselves.